Privacy Policy

We respect your privacy. We do not share, sell, or publish your personal information to any third parties, except where required by law or to fulfill your order.
Information collected (such as name, address, payment details) is used only for order processing, shipping, and customer support.
Your data is protected with secure systems, and access is limited to authorized personnel only.

Our Role

We act solely as a supplier and distributor of water treatment membranes, filters, and spare parts.
We are not the manufacturer of most products listed.
For any manufacturer defects, responsibility and remedies lie with the original manufacturer under their warranty. We will assist you in contacting the manufacturer or processing a claim if required.

All quotes, invoices, and sales are subject to our posted Terms & Conditions.
By placing an order or accepting a quote, you confirm that you accept and agree to these Terms & Conditions.
Any limitations on returns, warranties, or liability are as stated in our Return Policy and the product manufacturer’s warranty.